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File a Claim

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To file a claim, please have these documents ready:

  • Certified, colour copy of the Death Certificate*
  • Return of Original Policy Documents or if unable to locate the beneficiary needs to complete the “Declaration of Lost Policy Form” .
  • Proof of Death Physicians Statement
  • Certified, Colour Copy of the Birth Certificate or Passport of the deceased.
  • Certified, Colour Copy of the Marriage Certificate or Divorce Decree (if the deceased name is different than listed on file at time of death).
  • Proof of Executor of Estate/Letters of Administration
  • Claimant Statement
  • Personal Verification Form – Beneficiaries.
  • Certified, Colour Copy of Valid Photo ID (government issued – passport or driver’s license)
  • Certified, Colour Copy of Marriage Certificate or Divorce Decree Certified (if the beneficiary’s name is different than listed on file at time of claim).
  • Certified, Colour Copy of Valid Proof of Address (utility bill or bank/credit card statement, cannot be a mobile/cell phone bill)
  • FATCA (Foreign Accounts Tax Compliance Act)/CRS (Common Reporting Standards) Form