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Frequently Asked Questions

FAQ

For over 60 years, CG has grown from a small office providing insurance to multiple locations serving communities throughout Bermuda and the Caribbean. Within our group there are several corporate names for our various operations. We are now unifying our presence under one name and brand in all jurisdictions.

Branding. Effective October 5, 2020 we have established a unified brand across Bermuda and the Caribbean. We are now CG. Though our name might be new, our mission and same people-first promise remains the same. Read about our new unified branding.

Legal name. In connection with the group wide rebranding, Colonial Group International Ltd. has also changed its legal name to Coralisle Group Ltd. effective October 5, 2020. Going forward, all correspondence related to your policy and your associated bank account names will reference Coralisle Group Ltd.

The ownership and management of the group remains exactly the same and our commitment to CG clients remains unchanged.

Aside from updating your records to reflect our new name change, there will be minimal changes for clients on a day-to-day basis, and our rebrand will not change the way we do business with you. The brand and legal name changes have no impact on the specific terms of your policy. Policy documents will be updated with our new name as they come up for renewal.

No, you will continue to be supported by your same contacts and agents. All phone numbers will remain the same. Our employees will have new email addresses, so please update your records to reflect this and add our new domain to your contact list: XXX@cgcoralisle.com. Don’t worry if you send a message to one of our old email addresses, we will still receive it.

No, the way you login to our portals remains unchanged and you do not need to re-register. You may notice that the look and feel of our portals have been updated in line with our new branding.

Yes, some of our bank account names have changed to reflect our legal name change, but the payment details remain the same. Please contact us for more information.